How about the after-sale service of the screw supplier?

With the development of The Times economy, we have gradually changed from the traditional in-store after-sales service to the online platform. Now the online after-sale service also presents different development trends. Some businesses think that as long as received money, customers have any problems that do not matter. Some merchants think that as long as I send the goods, the order is completed; And some businesses think that the presence of repeat customers, is linked to good after-sales service, seriously treat each customer. How about the after-sale service of the screw supplier?

screw supplier in the completion of production, packaging, and shipping will take photos to customers so that customers can rest assured. Inform customers when the logistics status is updated. After the customer receives the goods, confirm with the customer whether there is any problem with the product quality, make the feedback form, record the record. When receiving customer feedback about quality problems, first confirm what is wrong. Usually, problems with custom products are mostly related to some condition. For example, the torque used by the customer is wrong, there is no similar screw, the screw is not hard, the hard grade is not enough, not familiar with the industry, and so on will cause some after-sales problems, the precision screw customization manufacturers will use their professional to solve the problem for the customer, real-time follow up each customer’s order.

Professional screw knowledge, serious and responsible attitude, patience to customers, have confidence in their own products is the screw supplier shi shi tong’s essence of after-sales service.

Skype: kalyn qin M: +86 18124507113 Tel: +86 0755-85296744 annie@szsst88.com Add: No. 11, Dinghou Road, Dongfang Community, Songgang Street, Baoan District, Shenzhen, Guangdong, China